Refund policy

Return & Refund Policy

Effective Date: June 27, 2026

Thank you for shopping with Dailycart. We strive to provide a smooth shopping experience and ensure customer satisfaction. Please read our Return & Refund Policy carefully before making a purchase.

1. Return Eligibility

You may request a return within 7 days of receiving your order if:

  • You received a damaged or defective product.

  • You received the wrong product.

  • The product is missing parts or accessories.

  • The product is significantly different from its description on our website.

To be eligible for a return, the product must:

  • Be unused and in its original condition.

  • Be returned with all original packaging, tags, manuals, and accessories.

  • Include proof of purchase (Order ID or invoice).

2. Non-Returnable Items

Returns will not be accepted for:

  • Products damaged due to misuse or improper handling.

  • Products returned without original packaging.

  • Personal care, beauty, skincare, cosmetics, innerwear, and hygiene products once opened or used.

  • Customized or personalized products.

  • Digital products or gift cards (if applicable).

3. Return Process

To initiate a return, please email us at dailycart.30@gmail.com with:

  • Order ID

  • Product name

  • Reason for return

  • Clear photos or videos showing the issue

Our support team will review your request within 48 hours and provide further instructions.

4. Refund Policy

Once the returned product has been received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed within 5–7 business days.

  • The refund will be credited to your original payment method.

  • For Cash on Delivery (COD) orders, refunds will be transferred to your bank account or UPI ID after verification.

5. Exchange Policy

We offer replacements only for products that are:

  • Damaged during transit.

  • Defective.

  • Incorrectly delivered.

Replacement requests must be made within 7 days of delivery.

6. Order Cancellation

  • Orders can be cancelled before they are shipped.

  • Once an order has been dispatched, it cannot be cancelled.

  • If a prepaid order is cancelled before shipment, the refund will be processed within 5–7 business days.

7. Return Shipping

If the return is due to our error (wrong, damaged, or defective product), Dailycart will bear the return shipping cost.

If the return is requested for any other approved reason, the customer may be responsible for the return shipping charges.

8. Late or Missing Refunds

If you have not received your refund after the stated processing time:

  1. Check your bank account.

  2. Contact your payment provider or bank.

  3. If you still have not received your refund, email us at dailycart.30@gmail.com.

9. Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Dailycart
Email: dailycart.30@gmail.com